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Customer Service
Associate Degrees > Customer Service
 

Customer Service
 

Brown Mackie College

Associate of Applied Science in Dietetics Technology

Brown Mackie College  If you have a flair for food preparation and a healthy respect for the well being of others, consider a career as a dietary technician. The Dietetics Technology program at Brown Mackie College can prepare you to join a nutrition care team in many different professional settings. Students have an opportunity to learn the basics of nutrition screening, assessment, and counseling. With a solid understanding of the science behind foods and nutrition, you'll be ready to help others by developing sound nutritional programs. [ more info ]
information on Customer Service

Rasmussen College

Associate in Business Management in Call Center Mgmt

Rasmussen College Call center managers perform a broad range of duties. They coordinate and direct support services to organizations as diverse as insurance companies, computer manufacturers, and government offices. These supervisors are involved in the many services that allow organizations to operate efficiently, including telecommunications management and related customer service areas.

Recent reports from the Minnesota Department of Employment and Economic Development and the U.S. Department of Labor Bureau of Labor Statistics indicate that call center management will be a growth area in the information economy.

Career Opportunities for Call Center Management Graduates:
  • Call Center and Telecommunications Manager
  • Administrative Services Coordinator
  • Customer Service Supervisor
What Call Center Management Professionals Do:
  • Provide a high level of customer service
  • Research, analyze and resolve costumer questions, requests and problems
  • Develop and communicate call center standards, processes, and policies
  • Supervise inbound call/email agents
  • Produce and analyze call center reports
  • Answer in-coming customer calls and e-mails as needed.
To learn more about this program, please complete the online "Request free Information" form. [ more info ]
information on Customer Service
Providing various AA, BA/BS, MBA, Ph.D. degree courses online.
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Alameda Beauty College
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